An AI voice agent that handles your inbound calls in real time — qualifying leads, booking appointments, and routing conversations to the right person. No hold music. No missed opportunities.
Teams are busy. Calls go to voicemail. Leads go cold. And the ones that do get answered often get inconsistent handling depending on who picks up.
Every unanswered call during peak hours or after-hours is a potential customer choosing your competitor instead.
Reps spend time on calls that aren't qualified. Good leads wait in the same queue as general inquiries.
Call handling depends on who answers. There's no standard flow, no structured capture, and no reliable follow-through.
Calls happen and disappear. There's no log of what was discussed, what was promised, or what the caller actually needed.
The system connects to your existing phone line and handles inbound calls using a conversational AI agent with real-time speech processing.
An inbound call hits your number. The voice agent picks up within the first ring, greets the caller, and begins the conversation using a context-aware script configured for your business.
Telephony integration via SIP / PSTN bridgeThe agent conducts a natural conversation — asking qualifying questions, answering FAQs, and handling common objections. Speech is processed in real time with sub-second latency.
STT → LLM reasoning → TTS pipelineDuring the call, the system extracts and structures key information: caller name, intent, urgency, qualifying criteria, preferred contact method, and any specific requests.
Entity extraction + structured output schemaBased on the conversation outcome, the system either resolves the inquiry directly (e.g. books an appointment), routes to the appropriate team member with full context, or sends a structured summary to your CRM.
Webhook dispatch to CRM / calendar / notification systemThe system adapts to different industries by configuring the conversation flow, qualifying criteria, and integration points for each business context. The core pipeline is the same — what changes is the script, the data model, and where the output goes.
HVAC, plumbing, electrical, and property maintenance companies miss high-value service calls during peak hours. The agent qualifies urgency, books technicians, and routes emergencies — all before a dispatcher picks up.
Clinics and practices lose patients when front desk staff can't keep up with appointment requests, prescription refills, and insurance questions. The agent handles scheduling and routes clinical questions appropriately.
Agents and brokerages get inquiry calls from listings, open houses, and referrals at all hours. The agent qualifies buyer intent, captures requirements, and books showings — so no lead sits in voicemail overnight.
Law firms and consulting practices need to screen potential clients quickly. The agent handles initial intake — qualifying case type, urgency, and fit — before routing to the right attorney or advisor.
Customer support lines get overwhelmed with order status, return requests, and product questions. The agent resolves common inquiries instantly and escalates complex issues with full context.
Insurance agencies, mortgage brokers, and financial advisors receive a mix of new prospect calls and existing client requests. The agent separates, qualifies, and routes based on intent and client history.
Designed around the most common inbound call patterns that businesses deal with daily.
Asks configurable qualifying questions and scores leads based on your criteria. Hot leads can trigger immediate notifications.
Connects to your calendar system and books appointments in real time during the call. Sends confirmation via SMS or email.
Routes calls to the right person or team based on intent, urgency, and caller history. Passes full context to the handoff.
Pushes structured call data directly to your CRM — caller info, intent, outcome, and full transcript. No manual logging.
Answers common questions using your documentation — hours, pricing, service areas, policies — without needing human involvement.
Dashboard showing call volume, resolution rates, common intents, peak hours, and qualification outcomes over time.
A modular pipeline designed for low-latency, real-time voice interaction with structured output.
We'll walk you through the system, discuss your inbound call workflow, and show you what an implementation would look like.
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